Terms and conditions

Privacy Policy

Refund Policy

Name of Company: Mt2Factory Limited
Address: 31/F., Chinachem Century Tower, 178 Gloucester Road, Hong Kong
Contact email: [email protected]
Use this email only for important communications that cannot be resolved through support. If the team decides that it is possible to resolve the query via support, your email will be ignored.

§ 1 General Terms & Conditions

The User makes a request for conclusion of the agreement on free-of-charge use of the game by registration and subscription to the game; in addition, the User declares that he/she agrees to these General Terms & Conditions by furnishing his/her e-mail address.

These General Terms & Conditions constitute the base of the Use Agreement. By the login, the User confirms that he/she has familiarized himself/herself with the text.

Use Agreement shall be valid for an indefinite period of time; the Agreement may be terminated by either party at any time upon written notice, usually via e-mail, without need to meet time limits.

There is no entitlement of the User to creation of an account and permission to participate in the game or preservation or availability of the game.

The Operator reserves the right to improve or modify the game at any time or to close down its operation without giving reasons.

The game is allowed to players over 18 years old.

The User expresses the consent to amended General Business Terms and Conditions by repeated game playing or login to the game.

§ 2 Account/Ownership of Virtual Property

All accounts, including all values, funds, subjects etc. pertaining to them, will constitute virtual property in the game.

The User will acquire an exclusive right to use his/her account and non-exclusive right to use all other virtual properties.

Rights of use are limited in time to the period of validity of the Agreement, unless shorter validity is referred to in the game.

Through rights of use, the User will neither acquire ownership nor other virtual property rights. This shall also apply to virtual property which may be purchased for the real currency in the Item-Shop.

The User will not be entitled to move his/her account to another game world or another game server.

It is forbidden to exchange your belongings and game accounts for another game or server

It is strictly forbidden to sell your game items or characters for real currency.

Each game player is responsible for keeping his/her access data secure and is encouraged to choose a secure password.

The Operator will not be held responsible for any loss of virtual property.

Unless the mentioned e-mail address is valid, the Operator reserves the right either to block or delete the account. By login to the game, the User expresses his/her consent to be entitled to use such e-mail address.

The User relieves the Operator of responsibility for any damages arising from specification of e-mail address to the use of which the User is not entitled.

The Operator reserves the right to delete inactive account upon expiry of the reasonable period of time.

§ 3 Misuse of Errors and Scripting/Cheating

Measures, entailing frauds or disrupting progress of the game, are prohibited.

In particular, automatic and semi-automatic scripts, which conduct database queries or actuage game mechanisms, are prohibited.

In the event of breach, the corresponding account will be deleted or blocked without warning.

The Operator reserves the right to claim compensation for suffered damages and resulting administrative expenses. Any person who misuses program error to gain an advantage, or let someone else to gain advantage, must borne in mind blocking of his/her account in the future.

§ 4 Standards of Conduct

Marketing foreign products, offers, web sites or companies, making references to them and their promotion are prohibited in all forms.

Texts, created by the User in the game, such as descriptions, names, names and description of guilds, posts on Facebook page, references or messages crossing ethical boundaries, damaging human dignity or infringing applicable law, in particular statutory protection of the youth, as well as the content encouraging to do so and/or references to such content may be amended or deleted by the Operator; corresponding accounts may be blocked or deleted.

Besides, criminal-law consequences must be considered.

The Operator does not appropriate texts created by the User or referred to by the User.

Random checks will be conducted and upon specific notification.

In the game, it is prohibited to pretend to be another user or support staff, community administrator, Operator etc. or threaten other users with sanctions imposed by such persons.

In the game, use of skills learned in the guild wars is prohibited outside the game space created for the combat between players. I.e., in particular, use of guild skills for fights between the player and the monster.

Foreign vulgar descriptions of heroes, texts of guilds and messages displayed in the game may result in blocking or deleting of the account; in the opposite case, compliance with standards of conduct cannot be guaranteed.

§ 5 Enforcement of Standards

The team, consisting of administrators, game staff and support staff, will be involved in the enforcement of standards.

All team members may be contacted via the support through the official Facebook account of the game.

If the User makes an attempt to circumvent decision, made by the competent entity, by contacting another entity with the same issue, his/her account may be thereafter blocked or deleted.

Complaints will be exempt from this provision, if sent via the relevant function of the support.

§ 6 Concluding Provisions

The Operator shall not be liable for damage suffered in connection with use of the game.

Assignment of claims of the User against the Provider or third parties is precluded. Likewise, the Provider shall not be liable for any health problems.

§ 7 Our Commitment

Due to the fact that many games in the case of a lower community of players turn off the game, we have decided to make a commitment that the server will be online for at least 7 years. (from 2020 to 2027)